Privacy Policy
Effective Date: 06/05/25
At GTL Transportation (“GTL”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services, communicate with us, or visit our website.
By using our website or engaging with our services, you consent to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information:
Name, phone number, and email address
Pickup and drop-off addresses
Payment details (processed securely via third-party providers)
Communication preferences (e.g., SMS opt-ins)
Automatically Collected Information:
Device and browser type
IP address
Website usage data through cookies and similar technologies (see Section 5)
2. How We Use Your Information
We use the information we collect for purposes including but not limited to:
Scheduling and managing transportation services
Communicating with you via phone, email, or text (including appointment confirmations, arrival notices, service updates, and customer service follow-ups)
Responding to inquiries and customer service requests
Processing payments securely
Improving our website and user experience
Monitoring and analyzing website usage through tools such as Google Analytics
3. Text Messaging and Communication
By providing your mobile number, you consent to receive SMS messages from GTL Transportation. These messages may include:
Ride confirmations and updates
Reminders or changes regarding your scheduled transportation
Occasional service-related messages or updates
You may opt out of SMS messages at any time by replying “STOP” to any message received from us. Message and data rates may apply based on your mobile carrier.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may share your information with:
Service providers who assist us in operating our business (e.g., payment processors, hosting providers)
Legal authorities if required to comply with laws or legal proceedings
Other parties with your consent or at your direction
5. Use of Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous information such as browser type, operating system, referring URLs, time spent on pages, and more.
This data helps us improve our website and services. Google Analytics may use cookies or other tracking technologies. You can learn more and opt-out here: https://tools.google.com/dlpage/gaoptout
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed 100% secure.
7. Your Choices and Rights
You may:
Update or correct your personal information by contacting us
Request access to or deletion of your data, subject to legal and contractual obligations
Opt out of marketing emails by using the “unsubscribe” link
Opt out of SMS messages by replying “STOP”
8. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have received such information, please contact us, and we will promptly delete it.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
GTL Transportation
(817) 381-1233